Shipping policy

Shipping Policy

Last updated: 20.04.2026

Thank you for shopping with Lovingly Made. This Shipping Policy explains how we process and deliver orders placed through our website.

1. Order processing time

All orders are processed within 1–6 business days after payment is confirmed. Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high order volume, processing times may be slightly delayed. 

2. Shipping destinations

We currently ship to worldwide.

3. Shipping methods and delivery times

Estimated delivery times depend on the shipping method selected at checkout and the destination.

Estimated delivery times:

  • Domestic shipping: 1-3 business days

  • International shipping: 2–14 business days

  • Express shipping: 1-5 business days depending on your location

Delivery times are estimates only and are not guaranteed.

4. Shipping costs

Shipping costs are calculated at checkout based on the destination, package size, weight, and selected shipping method.

5. Order tracking

Once your order has been shipped, you will receive a confirmation email with tracking information, if available.

Please allow up to 24 hours for tracking information to become active.

6. Customs, duties, and taxes

For international orders, customs duties, import taxes, and other charges may apply depending on the destination country. These charges are the responsibility of the customer unless otherwise stated.

We are not responsible for delays caused by customs.

7. Incorrect address information

Please make sure your shipping address is complete and accurate before placing your order.

We are not responsible for orders shipped to incorrectly provided addresses. If an order is returned to us due to an incorrect or incomplete address, the customer may be responsible for re-shipping costs.

8. Delayed or lost shipments

We are not responsible for delays caused by shipping carriers, customs, weather conditions, or other events beyond our control.

If your order appears to be lost or significantly delayed, please contact us at anita1888@o2.pl and we will do our best to assist.

9. Damaged packages

If your package arrives damaged, please contact us within 7 days of delivery at anita1888@o2.pl and include:

  • your order number

  • photos of the packaging

  • photos of the damaged item

We will review the issue and arrange a suitable solution where applicable.

10. Split shipments

In some cases, an order may be shipped in multiple packages depending on product availability or package size. If this happens, you will be informed where possible.

11. Shipping restrictions

Some products may be subject to shipping restrictions based on destination, local laws, or carrier limitations. We reserve the right to cancel or refuse orders where shipping is not possible.

12. Contact us

If you have any questions about shipping, please contact us:

Lovingly Made Anita Wójcik
Email: anita1888@o2.pl
Phone: +48 793116144
Address: ul. Ogińskiego 2, 27-400 Ostrowiec Świętokrzyski, Polska